Welcome to Gordon Group Technology

IT Recruitment with a focus on superior customer service!


Information Technology Covered

Sample of Information Technology Roles

IT Management

Program Management

PMO Management

Project Management

Project Co-ordination


Business Analysis

Business Process Re-engineering

Applications (development and support)

Technical Writing


Service Desk


Carol Boulton

I’ve been working in IT recruitment in Sydney since 1998. Since 2010 I’ve been working with Gordon Group and in September 2016 I purchased the business and am currently working towards being the number 1 supplier of IT professionals within the NFP space in Sydney!

I work on an Account Management model – I develop strong relationships with clients and work with them to ensure that they have the best staff for their team or contractors for their specific projects. Likewise, I develop strong relationships with candidates to try to find them the best contract or permanent role to suit their requirements. I don’t have a team of support people, I source all candidates and interview them personally.

I partner with OnCore for the payrolling of contractors but otherwise, I cover the full recruitment cycle end-to-end. Call me old-fashioned but I believe that recruitment is all about relationships, I know that lots of things can be automated now but when it comes to finding good people to match clients’ needs, nothing replaces direct contact and I pride myself on building and nurturing long-lasting business relationships. All of my work now comes from referrals within the industry.

I have a passion for the Not for Profit Industry so I really focus my efforts on servicing clients in this space as I really enjoy it. The importance of culture-fit cannot be underestimated and this is something that I focus on when working on any new role.

I know that there are lots of IT recruiters in the Sydney market but if you value the importance of building trusted relationships with your recruitment partner, then my one-on-one personal service is just what you need.

Useful Phone Interview Tips

While you’re job searching, it’s important to be prepared for phone interviews. Many companies start the interview process with a phone call to discuss the job opportunity with a prospective employee to determine if the candidate is a good fit, and to gauge his or her interest in the job.

Why do companies use phone interviews?

Phone interviews are often used to screen candidates in order to narrow the pool of applicants who will be invited for in-person interviews. They are also used as a way to minimize the expenses involved in interviewing out-of-town candidates. For remote positions, a phone interview may be the only one you have.

How to Ace a Phone Interview

Before you get on the phone to interview for a job,  it’s really important to be prepared.  Prepare for a phone interview just as you would for a regular in-person interview. Compile a list of your strengths and weaknesses, as well as a list of answers to typical phone interview questions. In addition, have a list of questions ready to ask the interviewer.  Make sure to review the job description and research the company. Take the time to match your qualifications to the job description, so you can clearly demonstrate why you’re a strong candidate for the position. Review your resume, know when you held each job, and what your responsibilities were.

Practice Interviewing

Talking on the phone isn’t as easy as it seems. As with an in-person interview, the practice can be helpful. Not only will this help you rehearse answers to common phone interview questions, but it will also help you realize if you have a lot of verbal ticks, fail to enunciate, or speak either too fast or too slow. For practice, have a friend or family member conduct a mock interview and record it so you can see how you sound over the phone. Once you have a recording, you’ll be able to hear your “ums” and “uhs” and “okays” and then practice reducing them from your conversational speech. Listening to the recording will also help you pinpoint answers that you can improve.

Get Ready for the Call

Use a quiet, comfortable, and private space with no distractions so you can focus on the interview.   Probably better to use a landline if possible.

Phone Interview Tips
  • Keep your resume in clear view
    Have a short list of your accomplishments available to review.
  • Have a pen and paper handy for note taking.
  • Turn call-waiting off, so your call isn’t interrupted.
  • If you have a landline, use that instead of your cell phone.  
  • Stand up if it makes you sound more confident!
Basic things to remember....
  • Don’t smoke, chew gum, eat, or drink.
  • Have a glass of water closeby in case you need to wet your mouth.
  • Smile!  This is crucial, smiling will project a positive image and will change the tone of your voice.
    It can be helpful to stand during the interview, since this typically gives your voice more energy and enthusiasm.
  • Speak slowly and enunciate clearly.
  • Don’t interrupt the interviewer, listen carefully to them and let them finish before you respond.
    Take your time — it’s perfectly acceptable to take a moment or two to collect your thoughts.
    Take notes when possible.
    If you have something you want to say, jot it down on your notepad and mention it when it’s appropriate. 
  • As with a face to face interview, at the conclusion, thank the interviewer for their time, confirm your interest in the role/organization.
Contact Us

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Sydney NSW 2000